Frequently Asked Questions

You can contact us through the website, phone, email or WhatsApp with your project requirement, location, approximate size and site photographs. Our team reviews the details, discusses the scope, suggests a suitable shade solution and prepares a quotation or design proposal based on the project requirement.

Yes, most ShadeCo projects are customized according to site dimensions, architectural style, purpose, wind conditions, drainage requirements, fabric selection, budget and client preference. We can create practical and visually appealing designs for schools, hospitals, resorts, factories, malls, residences and public spaces.

Yes, ShadeCo provides end-to-end services including concept design, structural planning, material selection, fabrication, finishing, delivery, installation and maintenance support. The final scope depends on the approved quotation and project requirements.

ShadeCo serves projects across India and selected international locations depending on project size, logistics and scope. We have completed work for schools, hospitals, industrial facilities, resorts, commercial spaces and public infrastructure in multiple regions.

For an initial quotation, we usually need the project location, approximate covered area, site photographs or drawings, preferred structure type, usage requirement, fabric preference if any and expected timeline. A final quotation may require site inspection or detailed drawings.

Common reasons for delay include late drawing approval, payment delay, site not being ready, civil foundation issues, restricted access, weather conditions, local permissions, material procurement, transport challenges or client-requested design changes after approval.

Yes, good quality tensile membranes are designed to provide weather protection, UV resistance and water resistance. Performance depends on fabric grade, design slope, drainage planning, installation quality and regular maintenance.

The service life depends on the fabric type, steel treatment, exposure conditions, maintenance and usage. With proper material selection, professional installation and periodic inspection, tensile structures can provide long-term performance for commercial, institutional and industrial use.

Civil foundation, local approvals, society permissions or authority clearances are usually the client's responsibility unless specifically included in the approved scope. ShadeCo can provide technical inputs related to structure placement, anchoring and installation requirements where needed.

Yes, shade structures can often be installed at existing schools, factories, hotels, malls, residences and public spaces. The final solution depends on available space, foundation conditions, access, existing building structure, drainage, safety and site-specific engineering requirements.

ShadeCo provides support for cleaning, inspection, repair, maintenance and replacement depending on project condition, material type and service feasibility. For older structures, our team may need photographs or a site inspection before suggesting the right solution.

Warranty depends on the fabric, steel treatment, product type, manufacturer terms and project agreement. Warranty details are shared in the quotation or project documentation. Damage caused by misuse, poor maintenance, unauthorized modification, extreme weather or third-party work is generally not covered.